Figure 14: Business Function View (Baseline)

Figure 14: Business Function View (Baseline) ()

Figure 14: Business Function View (Baseline)


Last Updated at	2025/02/23
Last Updated by	Xiaoqi Zhao




Front Office
Sales
Marketing
Customer Relations
Shared Service Center
Document Processing
Back Office
Finance
Actuarial
Underwriting
Claims Handling
Investment Management
Customer
Buying Insurance
Information Provisioning
Claim Submission
Bank
Banking


		Front Office	Sales
		Front Office	Marketing
		Front Office	Customer Relations
new contracts, premiums due		Sales	Finance
policies		Sales	Buying Insurance
product information		Marketing	Sales
product information		Marketing	Information Provisioning
claims		Customer Relations	Claims Handling
customer information		Customer Relations	Sales
		Shared Service Center	Document Processing
documents		Document Processing	Back Office
documents		Back Office	Document Processing
		Back Office	Finance
		Back Office	Actuarial
		Back Office	Underwriting
		Back Office	Claims Handling
		Back Office	Investment Management
premium payment status		Finance	Claims Handling
money		Finance	Investment Management
financial risk		Actuarial	Finance
premium information		Actuarial	Marketing
premium information		Actuarial	Underwriting
policies		Underwriting	Claims Handling
financial obligations		Underwriting	Finance
claim payment due		Claims Handling	Finance
money		Investment Management	Banking
money		Investment Management	Finance
		Customer	Buying Insurance
		Customer	Information Provisioning
		Customer	Claim Submission
requests		Buying Insurance	Sales
customer information		Information Provisioning	Customer Relations
claims		Claim Submission	Customer Relations
		Bank	Banking
money		Banking	Investment Management