VP12 - Service Realization Viewpoint Example - 1

VP12 - Service Realization Viewpoint Example - 1 ()

VP12 - Service Realization Viewpoint Example - 1


Last Updated	2025/2/2
Last Updated by	Xiaoqi Zhao




Customer
Close Contract
Process Claim (Handle Claim)
Collect Premium
Inform Customer
Insurance Application
Claims Registration
Claims Payment
Customer Information
Premium Payment


		Close Contract	Insurance Application
		Process Claim (Handle Claim)	Inform Customer
		Process Claim (Handle Claim)	Claims Registration
		Process Claim (Handle Claim)	Claims Payment
		Collect Premium	Premium Payment
		Inform Customer	Collect Premium
		Inform Customer	Customer Information
		Insurance Application	Customer
		Claims Registration	Customer
		Claims Payment	Customer
		Customer Information	Customer
		Premium Payment	Customer