Homeowner's and Travel insurance Legal Expense insurance Auto insurance Organization Structure .................................................................................. 15 Value Stream ................................................................................................. 16 Capabilities .................................................................................................... 17 Business Functions ........................................................................................ 18 Capabilities versus Business Functions ......................................................... 20 Business Processes ........................................................................................ 20 Requirements Realization .............................................................................. 21 Gap Analysis ................................................................................................. 22 Capability Realization ...................................................................................23 2023/5/16: consolidate "ArchiSurance back-up server cluster" element, remove duplication both in Baseline and Target only in plateau Target both in Baseline and Target only in plateau Target Phase=both current & tobe Phase=only tobe both in Baseline and Target only in plateau Baseline only in plateau Target both in Baseline and Target only in plateau Baseline only in plateau Target both in Baseline and Target only in plateau Baseline only in plateau Target List of Figures ========= 03: Stakeholder View 04: Business Goals, Assessments, and Expented Outcomes Associated with teh Driver Profitability 05: Principles View 06: Goal Refinement View for Retionalization Strategy 07: Strategy View for Digital Cusotmer Intimacy Strategy 08: Solution Concept View