Figure 24: Application Usage View (Baseline)

Figure 24: Application Usage View (Baseline) ()


Last Updated at	2025/02/26
Last Updated by	Xiaoqi Zhao




Handle Claim
Notify Additional Stakeholders
Capture Information
Pay
Validate
Investigation
Claims Administratin
Customer Administration
Payment
Printing
Scanning
Document Management System
General CRM System
Home & Away Policy Administration
Home & Away Financial Application


		Handle Claim	Capture Information
		Handle Claim	Investigation
		Handle Claim	Notify Additional Stakeholders
		Handle Claim	Pay
		Handle Claim	Validate
		Notify Additional Stakeholders	Validate
		Capture Information	Notify Additional Stakeholders
		Validate	Investigation
		Investigation	Pay
		Claims Administratin	Notify Additional Stakeholders
		Claims Administratin	Validate
		Claims Administratin	Investigation
		Customer Administration	Capture Information
		Payment	Pay
		Printing	Validate
		Printing	Pay
		Scanning	Capture Information
		Document Management System	Scanning
		Document Management System	Printing
		General CRM System	Customer Administration
		Home & Away Policy Administration	Claims Administratin
		Home & Away Financial Application	Payment