| Example20 - Meaning and Value | |
| Example22 - Value Stream with Capability Cross-Mapping | |
| VP22 - Value Stream Viewpoint Example - 1 | |
| VP14 - Stakeholder Viewpoint Example - 1 | |
| Customer | Complete Insurance Offering | ||
| Being Informed | Customer | ||
| Peace of Mind | Customer | ||
| Customer Satisfaction | Customer | ||
| Product Portfolio | Customer | ||
| Price | Customer | ||