| 04 Business Goals Associated with the Driver Profitability (v3.1） | |
| 04 Business Goals Associated with the Driver Profitability (v2） | |
| 06 Goal Refinement | |
| Redunction of costs | Reduction of personnel costs | ||
| 90% of Customer Interaction Online | Reduction of personnel costs | ||
| Common use of applications | Reduction of personnel costs | ||